Lisa Pierotte, Ph.D., is a Senior Research Associate at Choice Research Associates, where she provides research, evaluation, and organizational improvement consulting services to nonprofit organizations, government agencies, and community-based partners. Lisa brings a unique combination of research expertise, technical skill, and operational insight to help organizations strengthen their programs, improve systems, and make data-informed decisions.
With experience spanning program evaluation, organizational assessment, data systems design, and process improvement, Lisa works with clients to understand their goals, identify opportunities for improvement, and develop practical solutions tailored to their operational needs. She specializes in bridging the gap between strategy and implementation — translating organizational priorities, service delivery realities, and stakeholder requirements into effective processes, tools, and systems.

Lisa’s technical expertise includes case management database design and implementation, reporting and performance measurement, workflow development, data collection strategy, and staff training. As a certified Apricot Systems Administrator with experience in ETO and other human services data platforms, she goes beyond software configuration by first understanding an organization’s programs, workflows, and reporting needs. She then designs systems that support both day-to-day operations and long-term accountability, helping clients collect meaningful data, demonstrate impact, and continuously improve their work.

In addition to her consulting engagements, Lisa supports emerging nonprofit organizations with organizational start-up and capacity-building efforts, including operational planning, board coordination, grant development, communications, and foundational systems development.

Lisa earned her Ph.D. in Criminology and Criminal Justice from the University of Maryland, College Park in 2026. Her doctoral research examined how organizational and institutional structures influence the experiences of victim service providers, with a focus on vicarious trauma, occupational risk, and the factors that support workforce sustainability. Her research background, combined with extensive applied consulting experience, allows her to approach organizational challenges with both analytical rigor and practical understanding.